Infosign Technologies Pvt. Ltd. ("Infosign", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.
We collect information that you voluntarily provide to us when you:
This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
When you visit our website or use our services, we may automatically collect:
As a provider of financial technology solutions, we process certain financial and identity-related data on behalf of our clients (trading members and depository participants). This includes data submitted through our eKYC solutions such as Aadhaar details, PAN information, bank account numbers, and biometric data. Such processing is governed by applicable Indian financial regulations including SEBI, RBI guidelines, and the Prevention of Money Laundering Act (PMLA).
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share your information with:
All third parties with whom we share data are contractually bound to maintain the confidentiality and security of your information.
We implement enterprise-grade security measures to protect your information:
While we employ industry-standard security practices, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly notifying affected parties in the event of a breach.
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:
Upon expiration of the applicable retention period, data is securely deleted or anonymised.
Subject to applicable law, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. Note that certain rights may be limited where we have a legal obligation to retain data.
Our website uses cookies and similar tracking technologies to enhance your experience. We use:
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. We do not use cookies for advertising or cross-site tracking.
Infosign Technologies is headquartered in Kochi, Kerala, India. We operate cloud infrastructure across AWS, Google Cloud Platform, and Microsoft Azure, which may involve processing data in multiple geographic regions including India, the United States, and Europe.
Where data is transferred outside India, we ensure appropriate safeguards are in place, including standard contractual clauses and compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable cross-border data transfer requirements.
Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Infosign Technologies Pvt. Ltd.
Data Protection Officer
Cyber Square, Ernakulam North, Kacheripaddy
Kochi 682 018, Kerala, India
Email: [email protected]
General: [email protected]
We are committed to resolving complaints about our collection and use of personal data. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority.